Abstract

The 9920 EMS Message Catalog for version 21.2.2.0 provides comprehensive documentation of error messages, underlying causes, corrective actions, and potential impacts across microservices and system components within the Extreme 9920 platform. It covers key services such as the Chassis Management Microservice, Interface Manager Microservice, API Gateway, CLI, and Security Microservices. Each microservice is mapped to specific error codes, detailing issues like failed database connections, hardware pipeline malfunctions, and microservice initialization failures. The guide offers technical resolutions including service restarts, system status checks, and escalation procedures to Extreme Networks support for more complex errors, enabling precise diagnostics and streamlined resolution processes for administrators managing the 9920 platform.